An Aged Care Peer Champion is someone who can give you practical assistance in navigating the My Aged Care system. These Peer Champions are facilitated by COTA SA and funded by Country SA PHN.
These trusted and trained local Aged Care Peer Champions will assist you to access the information you need and help you navigate the My Aged Care system. Free assistance is available over the telephone initially, and a local Peer Champion can meet with you face to face if required. In our regions we are lucky enough to have a Peer Champion in the Yorke Peninsula.
To give you more of an idea, below is an interview with our Kadina Peer Champion Su Bell, who is also one of our customers.This interview was taken from the One COTA March-May 2018 Magazine.
My Aged Care Support Program - Interview with volunteer Aged Care Peer Champion in Kadina
Su Bell is volunteering for COTA SA in her local community of Upper Yorke Peninsula as an Aged Care Peer Champion. Su is providing one-one-one support to individuals who are 65 years or older with navigating and understanding the My Aged Care (MAC) systems. She is one of six Aged Care Peer Champions recruited by COTA SA in mid-2017. Champions are currently located in four regional areas of South Australia; Yorke Peninsula, Murray Mallee Fleurieu Peninsula and the Mid North.
Su was recently interviewed by Helen Morley, My Aged Care Support program Project Officer.
Q- Su, why were you interested in taking on the role of Aged Care Peer Champion for your community?
We are an ageing population and a lot of people are not computer savvy, and some are even frightened by computers or making a call themselves, so I thought I could assist them. Also I know a lot of older people are on their own and have no assistance. I wanted to spread the word and get as many people registered with MAC as I possibly can so they can get the help they need.
Below is a letter from our CEO Craig Stanbridge that recently went out to all of our customers. Earlier this year our organisation went through a Quality Review by the Australian Aged Care Quality Agency and we achieved outstanding results as we met 18 out of 18 expected outcomes of the Home Care Standards. To find out more, here is Craig's letter:
Hello to you all,
We at Country Home Services (formerly CHAP) hope you are keeping warm at home through this chilly, but dry winter.
We would like to share with you the results of the recent Quality Review of Country Home Services conducted by the Australian Aged Care Quality Agency (which takes place every 3 years).
Your Privacy is important to us and to explain this further we have put together a Privacy Brochure called Your Privacy and Country Home Services.
And finally if you have any questions, feedback or concerns about our policy then please contact us on 1300 773 202
At the recent Excellence in Public Health Awards, the Ageing in Style Expo was the Regional Winner. Country Home Services is on the committee for the Ageing in Style Expo Regional Roadshow and we have participated in the expo's for many years. This Roadshow, under the direction of Deb Anderson (Collaborative Project Officer), is a joint project between the
Yesterday our Presenter Tammy Judd went out to give a presentation to the Combined Probus of Mallala, which is an amazing group that meets on the 3rd Wednesday of the month. Presentations such as these gives us an opportunity to share not only what Country Home Services does but also a chance to explain just how we can help people through the services we provide. Tammy also explained the type of funded services that are available including Home Care Packages along with how My Aged Care works and how to access My Aged Care in order to obtain funded services. We also share just how flexible we are in providing services and that we really can help you to maintain the lifestyle you love.
At Country Home Services we are very proud of our staff who provide some amazing work in our organisation. So we would like to say a big congratulations to Tammy, Lauren and Catherine who have reached over 5 years of service. Thank you so much for your contribution to Country Home Services.
In the photo, these three staff members Tammy Judd, Lauren Donnellan and Catherine Balfour-Ogilvy are presented with a beautiful engraved glass from CEO Craig Stanbridge, to mark the occasion. We would like to say congratulations to all three of them and to thank them for their outstanding work for our organisation.