Our June Newsletter has just been released which has our latest information on our services and our organisation. To access June's Newsletter to read more, please follow this link - June Valley to Coast Newsletter.
This special edition features our customer experience survey from late last year so do take a look.
Our May Newsletter has just been released which has our latest information on our services and our organisation.
One of the top articles that is featured is that we are trialling a new role at Country Home Services - the Home Care Package (HCP) Enquiry Advisor. Tammy (pictured) can assist anyone who wishes to know more about Home Care Packages, including advising you on how you can make the most of your Home Care Package and letting you know the measures you should have in place to ensure an easy transfer when you receive your notification.
Based in Nuriootpa and a regular holiday maker to the Yorke Peninsula and Clare Valley, Tammy has worked in the Veteran’s Home Care, CHSP and the HCP program so has an in-depth knowledge of how everything fits together. Tammy has also provided in-home support as a contractor so has experience with what it feels like to deliver services and what it means to customers.
To access May's Newsletter to read more, please follow this link - May Valley to Coast Newsletter
Continuing from our previous Edition (March), we would like to share the new plans in place to deliver services to those most at need. It has been an extremely busy month, with many changes occurring in our regions and they continue, so at the outset we would like to state that this information is correct at time of printing.
To access April's Newsletter to read more, please follow this link - April Valley to Coast Newsletter
The latest Valley to Coast Newsletter can be accessed via this link - March Valley to Coast Newsletter.
The purpose of this Edition is to outline important information in relation to the Coronavirus (COVID-19) pandemic. We invite you to read this information, share with your family and friends and seek further information from the sources that we provide.
If you have any concerns about the virus then please know that there is a Coronavirus (COVID- 19) Health Information Line you can call on 1800 020 080.
If you are a customer or family member of a customer of ours and you are concerned about the virus then please know that you can contact us on 1300 773 202
As mentioned in previous posts, in Celebrating 30 years as a organisation we decided to put together a magazine that honoured both our history and our customers. If you haven't had a chance to view the magazine, then click on the magazine image here:
Country Home Services had its beginnings as a project known as Country Home Advocacy Project (CHAP). Supported and funded by the Commonwealth Government, it was established as a trial to test the community options approach within country communities of South Australia. The service was designed to focus on the individual needs of frail elderly people and younger people with disabilities who were at risk of premature entry into care facilities.
Led by Garham Guest, the new service delivery model drove a partnership between Hospital advocates and direct care service providers. Advocates were based in Gawler (Penny Warnecke), Balaklava (Pam Uppill), Clare (Cathy Neligan) and Angaston (Sandra Obst) Hospitals and brokered services to those looking to remain living independently in their home.
To celebrate our 30th Birthday, we thought of no better way to do it than to honour our customer's journey. So we gathered together some of our amazing customers for a special photo shoot and recorded their stories so that we can share them within our special 30th Birthday magazine. The day was full of laughs and good conversation and here is some of the photos of the day..